In today’s transportation industry, passenger comfort isn’t just measured by the softness of the seats or the coolness of the AC. Psychological factors, such as the certainty of departure schedules, also play an important role. For public transportation users, you’ve surely experienced the frustration of waiting for a bus without any clear information on its arrival time, right? Understanding this challenge, we continue to pursue digital transformation to deliver a more comfortable and hassle-free travel experience for Primajasa’s loyal customers.
As one of the leading pioneers in land transportation services, Primajasa always prioritizes passenger satisfaction and schedule accuracy. The latest step taken to reinforce this commitment is the introduction of the ETA (Estimated Time of Arrival) Display Screen. This feature is specifically designed to minimize the uncertainty passengers experience in the departure area.
The rollout of the ETA Display Screen is being implemented in phases and is now available at various strategic locations—namely, Primajasa’s official transit points. Currently, several of Primajasa’s official transit points are equipped with ETA Display Screens, including:
- Rest Area KM 125
- Rest Area KM 62
- Rest Area KM 39
With these ETA Display Screens, you can immediately view the bus routes of the fleet that will pass through the transit points. Additionally, you can check the estimated arrival time for the bus route you plan to take. This feature allows you to manage your waiting time more effectively.
PT Primajasa Perdanarayautama’s commitment to sustainability isn’t just focused on increasing the number of vehicles or expanding its route network, but on improving the overall quality of the passenger experience. The ETA Display Screen is a proof of how the implementation of appropriate technology can provide comfort to Primajasa’s loyal customers. Waiting for a bus—an activity that has long been associated with fatigue or boredom—can now be made more efficient. Through this innovation, we sincerely hope to always be your trusted companion on every journey by consistently providing the best possible service.
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